Terms of Service

Last updated: 11 June 2026

1. Basic Provisions

These Terms of Service (the "Terms") govern the relationship between the provider of the REVYSTA service and its clients.

Provider:
REVYSTA s.r.o.
Brutovce 71, 053 73 Brutovce
Company ID: 55 929 087
Not a VAT payer
Registered in the Commercial Register of the District Court Prešov
E-mail: office@revysta.sk

The client is an entrepreneur - a natural or legal person (in particular the operator of an accommodation establishment) who orders or uses the Service in the course of their business activity. The client does not act as a consumer; the relationship is therefore governed by the Slovak Commercial Code (Act No. 513/1991 Coll.).

2. Service Description

REVYSTA is a hotel intelligence system for independent accommodation establishments. The service helps the hotelier understand their sales, occupancy, market signals, and recommendations in a daily brief. The service includes:

  • Automated market and competitor monitoring
  • Analysis of market and hotel signals through analytical algorithms
  • Generation of recommendations with reasoning
  • Interactive dashboard with overviews and statistics
  • Integration with the client's PMS system (depending on the selected plan)

The service is advisory in character. REVYSTA does not change prices automatically unless the client explicitly activates and approves this feature within the premium plan.

3. Liability for Recommendations

Pricing recommendations generated by the REVYSTA system are based on analysis of available market data. They are purely informational and advisory in character.

The client acknowledges that:

  • The final pricing decision always rests with the client
  • Recommendations are based on historical and current data, which may not fully reflect future market developments
  • REVYSTA does not guarantee any specific increase in revenue or occupancy
  • Analytical algorithms work with publicly available market data and the client's internal data

The provider is not liable for any loss or lost profit caused by decisions made on the basis of the system's recommendations.

4. Initial Preview, Trial Period and Service Activation

Before the service is switched on, a prospective client may request a first look at the recommendations for their hotel. During the initial preview:

  • We show the prospective client which signals REVYSTA would monitor for their hotel
  • No payment details or system passwords are required
  • The service is not switched on automatically without the client's explicit consent
  • The client decides only after the first look at the recommendations and a commercial agreement

Trial period: The provider may grant the client a free trial period of 10 days (unless agreed otherwise). During this period the client may use the service without obligation. If the client does not order a paid subscription before the trial period expires, the service is deactivated and the client incurs no payment obligation. The provider reserves the right to limit or not provide a trial period, in particular where the same client uses it repeatedly.

5. Client Rights and Obligations

The client undertakes to:

  • Provide truthful and complete data needed to deliver the service (in particular the name and location of the establishment, and any access credentials required for the ordered scope)
  • Use the service in accordance with these Terms and with applicable law
  • Protect their access credentials and not disclose them to unauthorized persons

The client must not:

  • Make the service available to third parties outside their organization without the provider's consent
  • Reverse-engineer, copy, modify, or extract the software or database of the service beyond ordinary use
  • Use the service in a way that overloads it, disrupts its operation, or circumvents its limitations
  • Use the outputs of the service to create a competing product

6. Intellectual Property and Client Data

The software, algorithms, design, and database of the REVYSTA service are the intellectual property of the provider. The client acquires only a non-exclusive, non-transferable right to use the service for the duration of the agreement within the ordered scope; the client acquires no ownership rights to the service.

The client's operational and commercial data (pricing data, occupancy, revenue) remain the property of the client. The provider uses them solely to deliver the service and does not sell them to third parties for marketing purposes. The provider is entitled to use aggregated and anonymized data that does not allow identification of the client for the development and improvement of the service.

The provider is entitled to name the client (name and logo) as a reference, unless the client expresses disagreement in writing.

7. Pricing and Payment Terms

Current pricing is published at revysta.sk/cennik. The provider is not a VAT payer; the prices shown are final.

  • Monthly billing: the invoice is always issued at the start of the billing period with a 14-day due date
  • Annual billing: the invoice for 10 months (2 months free) is issued at the start of the annual period
  • Payment method: bank transfer against the issued invoice

The provider reserves the right to change the pricing. The client will be notified of any change at least 30 days in advance. A price change applies to the following billing period.

8. Duration and Termination

The agreement is concluded for a term corresponding to the billing period (monthly or annual billing) and is automatically renewed for a further period of the same length unless one of the parties terminates it.

  • Termination by the client: by notice as of the end of the current paid period, given at least 14 days before its end - by email to office@revysta.sk or through the dashboard settings
  • Termination by the provider: by notice with a 30-day notice period; in the event of a material breach of these Terms by the client (in particular payment delay after 2 reminders, breach of Section 5) the provider may terminate the service immediately

Upon termination, no claim arises to a refund of the subscription already paid for the period that has begun, unless agreed otherwise. After the service ends, the client's data will be deleted within 30 days, unless the client requests an export.

9. Data Protection

The processing of personal data is governed by the Privacy Policy. The provider undertakes to comply with the GDPR and with Act No. 18/2018 Coll. on the protection of personal data.

If the provider processes personal data on behalf of the client within the service (as a processor under Section 34 of Act No. 18/2018 Coll. and Art. 28 GDPR), the parties will conclude a separate data processing agreement (DPA), which, to the extent of personal data processing, takes precedence over these Terms.

Client data (pricing data, occupancy, revenue) is processed solely for the purpose of providing the service and is not shared with third parties for marketing purposes.

10. Limitation of Liability

The provider's total liability for damages arising from the use of the service is limited to the amount of the subscription paid by the client over the last 12 months.

The provider is not liable for:

  • Lost profit or indirect damages
  • Service outages caused by third parties (hosting, internet connectivity)
  • Inaccuracies in data from external sources
  • Client decisions made on the basis of the system's recommendations

11. Final Provisions

These Terms are governed by the law of the Slovak Republic, in particular the Commercial Code (Act No. 513/1991 Coll.). The courts of the Slovak Republic have jurisdiction to resolve any disputes.

Neither party is liable for a failure to perform its obligations caused by circumstances excluding liability (force majeure). Part of the service's functionality depends on third parties (reservation platforms, the PMS system, AI providers); the provider is not liable for outages or limitations caused by these third parties.

The provider reserves the right to amend these Terms. The client will be notified of any change by email at least 30 days in advance. By continuing to use the service after the changes take effect, the client expresses agreement with the new Terms.

If any provision of these Terms is found to be invalid, the remaining provisions remain in force.